Shipping & Returns
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders will go through 2 phases before being delivered
- Order processing time: The amount of time to prepare your order for shipment. This involves the securing of stocks, in some cases, and the checking of Product Quality. Usually 1-5 Days
- Shipping time: time to receive your order after your order has shipped.
- Product in our AU warehouse are marked by fast delivery label under the product name 2-5 Days
- Product From Overseas 15-25 Days
Total Delivery time Processing time + Shipping Time
- If you need your order urgently please include a note on placing the order.
- Free standard shipping on orders over AU$99
- Please note that heavy or big item shipping is free, delivery time 30 to 40 days after processing days.
All Items under Build your own gift are available for fast delivery https://minnieme.com.au/build-you-own/, please make sure to customise your gift from the same categories.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.